Thank you for choosing Petpawsphoto. This Return Policy outlines our procedures regarding returns and refunds for products and services purchased from us.
1. Photo Sessions
a. Booking Cancellations: If you need to cancel your booked photo session, please notify us at least 14 days in advance. Cancellations made within this period may be subject to a cancellation fee.
b. Refunds: We do not offer refunds for cancelled photo sessions. However, we may offer rescheduling options depending on availability.
2. Products (Prints and Digital Images)
a. Damaged or Defective Products: If you receive damaged or defective prints or digital images, please contact us immediately. We may require photographic evidence of the damage before processing a replacement or refund.
b. Returns: We do not accept returns of prints or digital images unless they are damaged or defective upon receipt.
3. General
a. Refund Processing: Refunds, if applicable, will be processed using the original payment method or may be issued as store credit at our discretion.
b. Contact Us: If you have any questions about our Return Policy, please contact us at:
- Phone: +1 615-118-3860
- Address: 1600 Division St, Nashville, TN 37203
By using our services or purchasing our products, you agree to be bound by this Return Policy.